Care Instructions

• Machine wash cold, inside out, with like colours.
• Use only non-chlorine bleach when needed.
• Tumble dry low or hang dry for best results.
• Cool iron if necessary, but avoid ironing over printed areas.
• Do not dry clean.

Shipping

1. Worldwide Shipping:

While we do not currently provide international shipping, we are working tirelessly to make this option available to our valued customers.

2. Order Processing:

We process and ship orders every 2 business days for local destinations. **Please note that in the case of a pre-order, these times go up to 4-8 weeks.**

3. Shipping Times:

a. Local Orders: Typically arrive within 3-7 business days after shipping. **Please note that in the case of a pre-order, these times go up to 4-8 weeks.**

4. Preorder Items:

a. Processing Time: Preorder items require 4-8 weeks for processing before shipping.

b. Chargebacks: Any chargebacks initiated before the 8-week processing period has concluded are considered premature and should be overturned immediately. By placing a preorder, customers acknowledge and agree to this processing timeframe.

5. Tracking:

Once your order is shipped, we will provide you with a tracking number via email. Please allow 24-48 hours for tracking information to update after receiving your number.

6. Address Accuracy:

Customers are responsible for providing accurate shipping information. Clovers is not liable for packages sent to incorrect addresses provided by the customer.

7. Shipping Delays:

While we strive to meet our estimated delivery times, delays can occur due to factors beyond our control (e.g., weather). We appreciate your patience and understanding in such cases.

8. Lost, Stolen, Damaged, or Delivered Packages:

If your package is lost or damaged during transit, please contact our Customer Support at wayne@cloverclo.com within 7 days of the expected delivery date. We will work with your local carrier to resolve the issue.

It is worth noting that once your package has been marked as delivered by the carrier, we are no longer responsible for lost or stolen items. However, we will strive to ensure that your order is delivered promptly and securely.

9. No P.O. Boxes:

We do not ship to P.O. Boxes. Please provide a physical street address for delivery.

10. Changes to Orders:

Once an order has been placed, we cannot guarantee that changes to the shipping address or order details can be made. Please contact Customer Support at wayne@cloverclo.com immediately if you need to request any changes.

**Important Note:**

- Ensure you provide a secure delivery location.

- We recommend tracking your shipment and being present for its delivery, especially if you live in an area where package theft is a concern.

If you believe your package has been stolen, check with your neighbors or contact your local carrier for assistance. Thank you for your understanding.

By placing an order, you acknowledge that you have read, understood, and agree to this Shipping Policy.

This policy is subject to change without notice. Please check our website for the most current version of our policy.

By completing your purchase, you confirm that you have read, understood, and agreed to this Shipping Policy as stated above.